The ISO 9001 certification is an internationally recognized quality management system (QMS) that can be used by companies in all countries of the world.
It is regulated by the International Organization for Standardization (ISO) and is a system that ensures the highest quality, safety and effectiveness of products and services.
A company that has an ISO 9001 certification stands to gain a wider range of benefits than a company that does not have one.
Here are six reasons why your business needs an ISO 9001 certification.
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For a More Efficient Process of Production
The ISO 9001 management system helps you to take an in-depth survey of your production process and all that it entails.
It helps you to identify areas that require more human and material resources while also highlighting the sinkholes, which are siphoning much-needed resources.
Once you have detected the problem areas, it would be easier for you to come with a more seamless production process that will increase efficiency and help you to conserve resources.
Improves the Flow of Operation
The implementation of the ISO 9001 quality management system requires the company to draw up a set of guidelines and regulations that contains the job description of every worker, in detail.
It essentially highlights the specific duties that each person in the organization should carry out when they should be carried out and where.
Hence, the employees in each department would be able to achieve a seamless process that ensures that the work is carried out quickly.
Communicates a High Standard
When your company has the ISO 9001 certification, you are essentially telling your existing and potential customers that your company is being upheld to the highest standard of practice.
It shows that you are willing to do what it takes to provide high-quality products and services to your consumers.
The certification is the most effective way of showing the discipline and effort that your company is willing to expend for the satisfaction of your clients.
Gives You a Wider Reach
Most high-profile companies require an ISO certification from any business that wants to work with them, especially those that are ISO compliant themselves.
Government agencies also have this certification as one of their requirements for bidding on and getting jobs from them.
Therefore, having the ISO 9001 certification allows you to enter a restricted market to increase profits and expand your customer base.
Helps Save Resources
The quality management system guides the production and provision of every product and service that your company offers.
All products are produced to a certain standard which has been tested and proven to be the best.
This helps to guarantee the durability and longevity of every product or service that is offered to the public.
Hence, there would be fewer customer complaints, damages, reworks and refunds. Resources would be directed at creating new products instead of being wasted on repairing damaged items.
Garners Customer Loyalty
As having an ISO 9001 directly translates to quality products and efficient services, your customers would enjoy premium offerings that are unmatched by several of your competitors.
A satisfied customer would surely stick to your company and always patronize your products and services.
Having a reliable client network means there will always be a ready market for all new items that your company pushes out to the public.
Your company would also gain more clients as your existing clientele would be more willing to advertise your business to their network.
While the ISO is responsible for coming up with quality management systems, there are registered agencies which are responsible for conferring the ISO 9001 certification to companies.
You can receive your certification from a provider like QMS, a certified agency that specializes in granting the ISO 9001 certification.
These agencies would perform a thorough audit of your company, helping you to identify areas of improvement prior to applying for formal certification.